Voice Box
Voice Box is a technology that allows your agents to interact with your customers as any live agent would, using prerecorded messages, ensuring that the message is delivered the in the best manner possible on each call.
Diffract
Voice Box scripts are prerecorded interactive, telemarketing and telephone survey scripts. The sales agent chooses from any number of prerecorded responses depending on what the customer says. Diffract is the tool used to create Voice Box scripts.
Customer Service in Software
Voice Box Pro is a software company which specializes in cutting edge software designed to help call centers maximize their productivity, ensure script adherence, and consistently deliver the best presentation on every single call.Why choose Us
This technology greatly reduces the number of variables you need to worry about when A/B testing messages. This means you discover the most effective message more quickly and also that once you’ve discovered that message, it’s delivered in the most effective manner on each call.
Read MoreWhat you get
- Software For Call Centers
- Consistency
- Your Best Rep on Every Call
- Ensuring Agent Compliance
- Real-Time Statistical Tracking